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Installing and activating Packet8 Internet Phone service is quick and easy. Your Packet8 equipment is shipped with a default configuration that allows it to be automatically configured with the required network settings using DHCP. As with any computer or network device, not every environment is the same and may require procedures that differ from the default procedures.
The standard installation procedure assumes:
- A high-speed Internet connection (cable/DSL/other)
- A home router or gateway to share your Internet connection
- DHCP running on your network (most home routers do this)
1. Install your hardware
For Uniden Expandable VoIP Phone Systems
For Videophone equipment
For Residential Broadband Phone Adapters
2. Activate your Packet8 Account
After installing your hardware, you are ready to activate your Packet8 account. You will need your 10-digit activation code which can be found on your account web page after logging into your account. Enter the email address and password used to create the account in the account login section to the left.
- Pick up your telephone handset and dial any phone number.
- Follow the instructions and enter your 10-digit code.
- If you have entered a valid code, your account will be activated and your Packet8 phone number will be read back to you. This number can also be found on your account web page.
3. Start making calls!
- You can dial seven digits when calling within your area code (10 digits when there are multiple area codes within your region), the same as you would with a traditional phone line. To make a local call:
Dial 7-digit phone number
For example: 555-1212
- Dialing outside of the area code requires using 11 digits.
To make a long distance call in the U.S. or Canada:
Dial 1 + area code + phone number
For example: 1-408-555-1212
- To make an international phone call:
Dial IDD (international direct dialing) prefix + country code + phone number
For example:
Dialing from the U.S. to the U.K.: 011 + 44 + 292-092-038-0336
Dialing from the U.K. to the U.S.: 00 + 1 + 408-555-1212
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