Business Downloads

BPA430 Business Services excluding Business2000

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Installation Instructions

To manually upgrade your Broadband Phone Adapter (non-windows users), follow these steps: Download the Broadband Phone Adapter program file (right-click and save or in a browser, just click on the link). BPA430 Upgrader.

Lift the handset from your phone then use a pointed tip (such as a paper clip) to push the reset button on the back of the phone adapter once. Listen on the handset for the IP address of the phone adapter. (Note: To upgrade, please make sure the phone is plugged in the LINE 1 port to get the IP address.)
Open a web browser and enter the Broadband Phone Adapter’s IP address and press "Enter."
Click "Download" or "Upgrade Firmware" on the left side of the web page.
In the "Filename" field, use the "Browse" button to find the file you saved.
Click "Start HTTP Download."
Using Internet Explorer, on the bottom of the screen you will see progress messages like: "Booting into Downloader Mode. Please wait..." "Performing Firmware Upgrade. Please wait..."
Please wait approximately five minutes for the procedure to complete. You will see the message "Download Successful."
Click the "Restart Main Application" button on the web page.

Latest upgrade 07/02/07
Upgrade Notes

- Firmware upgrade available
Caution: Use this firmware only with BPA430 adapters.
- Fixed G729 encoder audio quality bug which caused static/crackling

Previous Upgrades
03/08/07 - Addresses T.38 fax-relay improvements

BPA410 Business Services excluding Business2000

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Installation Instructions

To Automatically upgrade your BPA410

Follow these steps

Download this program by clicking the button above.
Disable Norton Internet Security, Zone Alarm or similar firewall programs before upgrading.
Run the program and click the "Auto-Detect BPA(s)" button.
Once your device is found, select it in the application window. It should be labeled "BPA version 1.0 US."
Click "Upgrade BPA."
Wait a few minutes for the process to complete.
When the device is upgraded, a green light under "MAC Address" indicates you are up-to-date.

Latest upgrade 03/08/07
Upgrade Notes

- Addresses T.38 fax-relay improvements

Previous Upgrades
09/26/2006 - BPA410 Firmware Upgrade for Softalk™ Office users
Allows Softalk Office users to communicate with their existing virtual office extensions using BPA410.
08/21/2006 - BPA410 Firmware Upgrade for Fax Extension users Quick Start Guide for Second Port Activation

Outlook Integration Software Business Services excluding Business2000
Download Firmware Now	Latest upgrade 11/01/07 Upgrade Notes - Support for Windows Vista. - Support for Outlook 2007. - Bug fix for recursive folder search. - Bug fix for memory leak and object clean up. - Minor cosmetic UI improvements

Switchboard Software Business Services excluding Business2000
Download Firmware Now	Latest upgrade 03/14/07 Upgrade Notes - Addresses Daylight Savings Time Adjustment

Softalk Office Business Services

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Installation Instructions

To install your Softalk Office, follow this procedure:

Follow these steps

Download this program by clicking the button above.
After you download the Softalk Office program, click on it and open the file. A set up Wizard will pop up and provide simple instructions.
Follow the instructions until you get to the 'Finish' button.

Latest upgrade 04/07/07
Upgrade Notes

- Enhanced voice quality (AEC, AGC, and VAD upgrade)
- Added H.264 video codec for voice and video conferencing
- Enhanced contacts manager with Microsoft® Outlook® support and importing/exporting capabilities.

Virtual Office Interface for Salesforce
Download Client	Latest upgrade 02/22/08 Upgrade Notes - Internet Explorer 6.0 or later NOTE: Firefox or any other browser will NOT work - Windows XP or Vista
Download User/Installation Guide

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